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Since 2001, serving Scouters - the greatest customers in the world!
Here is what they say about us and our Acorn Awards Arrow of Light
® Arrows....
Striped Arrow of Light
Click to enlarge
John and Cindy, 
Just a quick note to thank you all so much for the wonderful business you have, and the best service we've ever experienced! What a treat! Even though we procrastinated with ordering an arrow, you made certain with your speedy, personalized service and your wealth information that we are set and ready for the ceremony....EARLY! And we really didn't know much about it all, but you all are the greatest! You set us up perfectly! Thanks so much. I wish more businesses were as "with it" as you all are!
   Nancy, Pack 366, Annapolis, MD
Arrow of Light striping
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(On a rush order request)
You did it! Thank you! We had a wonderful ceremony. Boys gave Moms pins; Moms gave your pennants. Excellent transition. This is a great idea. All of the parents in my den wanted to buy it.
Thank you so much.
    Daryl S., Pack 445, Maryland

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Hi Acorn Awards...
As in the past, Pack 66 of Sherburne NY WILL be ordering these arrows again for our graduates. If anyone needs a voice of recommendation for your product, send them my way - these were very fine and cherished parts of our Arrow of Light ceremony last year. Keep up the good work!
  Dan, Cubmaster, Pack 66
Arrow of Light Pennant and Arrow
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John and Cindy,
My son and I received our arrow today. I just wanted to let you know that I think your “customer service” was fantastic and I appreciated the “personalized” attention I feel we got from your email updates and the hand-signed “Thank-You” with the arrow.  The arrow looks great! I am in a “customer service” field myself and we are often reminded how taking care of the customer can make the difference from one company to another. Your company has demonstrated that not only do you have a good quality product, your service after the sale is very impressive. I will recommend your company to anyone else who is looking to purchase the products you offer.

Thanks,   Mark, Papillion ND


Painting an Arrow of Light
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Dear John:
What fantastic service, and the shipment is perfect. Thank you so much. You just made my efforts so much easier! Thanks so much, and happy holidays!
  Lee, Pack 36, Mountain View, California
PS. I will definitely tell my friends!
Arrow of Light painting stripes
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Thanks - These are so cool - I think my son will be over the moon!   Carrie, Webelos II Den Leader, Den 8, Pack 1007
John and Cindy,
I ordered the Arrow of Honor Kit with Patch Pennant and Wall Plaque for the 4 WEBELOS in my group. We had our Arrow of Light Ceremony last night. Everyone was impressed when we presented these to our WEBELOS. They look awesome on your website, but it brought tears to my eyes to see the look of pride that these 4 scouts had when they received these. They were delighted. Thank you for helping make last night a truly memorable one for these scouts, a memory that will be relived every time they look at their plaque, arrow, and pennant. I am attaching a picture of my son Kyle with his pennant.

Acorn Awards Arrow of Light striping
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The arrows arrived today and they are just fantastic!!! I've even got time to have my boys paint them before the ceremony next Wed. Many thanks, YIS,
   Paul, Pack 3251, Pack 730, Oxnard
Arrow of Light Ceremony with arrows
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Hi John & Cindy,
I just wanted to let you know we received the Arrow of Light awards and patch pennant last week. Our den got together over the weekend to put the awards, etc. on the pennants and they turned out BEAUTIFUL....the boys love them. They chose the awards, patches, pins, etc. that they wanted displayed on the pennants and were very happy with the way they turned out..... Our Blue & Gold is in two weeks and I am sure our guests will be just as impressed. Instead of keeping the awards on their cub scout shirts, the boys can now have their accomplishments in cub scouts displayed on their wall and they will be able to treasure it forever. What a great idea!!! Thank you so much!!!
   Kim, Pack 265, Madonna, MD

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Dear John and Cindy,
I got my order on Tuesday, They are so COOL!!!!! I was so excited that I sat right down and put about 1/2 of them together right then and there. My son saw me putting them together and had to go and get all his awards to put on his. You guys really out did yourselves getting them to me in time. Thanks
   Jennifer, Milton, NC
Acorn Awards Arrow of Light Stripes Hi,
It's been a couple of months since we received out Arrow of Honor and Wall Plaque Kits, but I'd still like to say thanks. The plaques and Arrows looked great; the parents were impressed as were the boys. This was a great way to mark the completion of the Arrow of Light and their transition into Boy Scouts!
   Cindy, Den Leader, Pack 815 Den 3, Marietta, GA

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THANK YOU! Thanks for the quick reply, We and our boys will and are most grateful. Our Troop leader has not been well and the awards ceremony was forgotten. We the parents are scrambling to get it done before the crossover ceremony to Boy Scouts. We got the word from the senior scoutmaster at the Blue & Gold dinner, this past weekend, when he asked , why aren't the boys receiving their arrow of light awards. I must also add that, my wife and I spent the last few days researching arrow of light products, via sporting goods stores and internet! And found your product the most realistic, and the best value. We will be proud to award these to our sons, and to display them with pride.
Thanks again
   Elbert, Gault, CA
  Wow John!
The kits are really great! Easy to put together and a classy "gift" for the boys receiving their arrow of light! Thank you for your fast shipment of our order - we appreciate it!
   Diane, Pack 3, Butte, MT

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John and Cindy,
Received the Awards yesterday and I'm extremely happy. The Awards are really cool. Many thanks for making this complete for our boys. Your service were wonderful! Professional and quick. I'm impressed and I would recommend your company to other BSA Packs. Thanks again for everything.
   Sherri, Pack 888, San Diego
  Just got the awards - they look great! I was concerned about the arrows coming through the mail but they are fine. I will definitely recommend you to my next 1st Webelos leader! Thanks again.
   Karen, Cubmaster/Webelos 2 Den Leader, Pack 721
Arrow of Light Kit with Pennant and Arrow
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I want to thank you for the beautiful arrow kits. Assembly was easy, and the finished product is very impressive. I know our boys will be very excited to be presented with these ceremonial arrows on Saturday! Thanks again,
   Kate, Pack 165, Haslett, MI

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Thanks so much for the arrow kits. All the boys in the Pack were so impressed by them. They were a big hit. I'm sure you'll hear from the Web 1 group next year. Here's a picture of the boys with their arrows after the ceremony. The boy who looks like the website picture of your son is in the middle of the photo between the twins. :)
Yours in Scouting,
Rosemary, Newport News, VA
  Ceremony went off with out a hitch. The arrows were a really big hit. This is the second year Pack 24 has used your arrows. I will be moving on to Boy Scouts, but I'll make sure the Webelos leaders have your information. Thank you very much for your prompt and courteous customer service. I'll be sure to recommend your products to my friends in the future. Thanks again,
   Sean, Pack 24, Norfolk, VI


John, Turns out I goofed. I ordered our arrows from you a few weeks ago and everyone is happy with them. However, I tried to be cheap and ordered the sticker sets from someone else and they are horrible. I showed all the parents the sample sticker set you included with the arrows and we love them. The ones I received from the other company didn't compare. I can't believe their could be that much difference in stickers but their is.  Thank you for providing a superior quality arrow, sticker sets, and service.
Jaimee F, Pack 3415, Selinsgrove, PA

Arrow of Light Pack Meeting
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Dear John and Cindy, 
I can't thank you enough for the wonderfully fast service. The arrows and plaques are beautiful. I wanted only the best for these special boys who are always so quick do for others. They have earned this honor in hard work. I will recommend you to everyone I know in the scouting community. I am a Girl Scout Leader, Cub Scout Leader, and a Boy Scout Merit Badge Counselor. Thank you again, 
   Pat B. Pack 90, Illinois
Dear John,
I received my arrow and pennant on Wednesday. Wow, that was fast. Thanks. They are very nice. We showed them to both dens and got everyone's order. Thanks again.
   Tamra C., Pack 612, North Carolina

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Thank you for your timely response to my order. The ceremony was a success and I am sure the scouts will treasure their Arrow of Honor for years to come. It is nice to see a company that markets to Scouting and follows the motto "To Do Your Best". Thanks Again,
   Bob G. Den leader "Flaming Arrows" Pack 4, Pennsylvania
  Hi John and Cindy,
I'm looking forward to getting the arrows and plaques. You guys are saving me tons and tons of time and a major headache! I was planning to purchase stuff from a store and make my own arrows to present to the boys but 1) I'm running out of time.... our AOL ceremony is March 2nd; 2) I don't have a clue what I'm doing... I was going to make it up as I went a long!; and 3) I was beginning to have anxiety attacks about it!
(Later that week.....)
Dear John and Cindy,
I have to tell you I received the order today and they are absolutely incredible! I can't tell you how pleased I am with the arrows and I'm looking forward to giving them to the boys. Thanks for such a great product and incredibly quick service and shipping. You folks do a terrific job and I will definitely be telling everyone about your products. They are so wonderful that I know everyone in the Pack will be asking me where I got them!
(A little later...)
Okay, I'm sure you're tired of hearing from me but our ceremony was last night and I just wanted to let you know how beautiful the arrows are and how impressed everyone was. Many of the parents of the younger dens (even a couple of the tiger dens) asked about the arrows and I could already see them planning a couple of years down the road!
Thanks again and again and again!
   K. N., Pack 464, Florida

  Hi John & Cindy;
An important lesson I learned from my late Father who owned several of his own businesses during his lifetime was that when he was dissatisfied with a product or service, he made sure the proprietor, with whose product or service he was dissatisfied, knew it.  Conversely, when he was satisfied - or delighted - he went far, far afield to be absolutely sure, beyond the shadow of a doubt, that the proprietor knew that.

I received today via USPS the arrow which I purchased two days ago as a gift for my Godson's having earned his Arrow of Light award at the culmination of his experience in Cub Scouts.  Your service, not to mention your product, is, in my opinion, top drawer and first rate in all respects.  It - the arrow - is perfectly suited for it's intended purpose.  At the risk of conceit, I will be so bold as to venture that my tenure of nearly 23 years in the Scouting program qualifies my opinion in this regard as an educated one.

 Well done!  I am extremely pleased.  I hope you won't mind the fact that I am taking the liberty of sharing this message along with my enthusiastic endorsement of your firm with my unit's leadership, and certain of my friends who are Den Leaders in other units, as well as the CSRT Commissioner on my own staff, and others of my colleagues in our district and council leadership who might benefit from this information.

 I will be back in touch when next I have a need for one of your arrows when my Tiger Cub (elect) son earns his AoL...and it will likely be sooner.
 Thank you very much.
Yours in Brotherhood & Scouting
   Hennon, Fort Worth, TX

  Dear John, I received the arrows this weekend and they are so beautiful! I haven't seen anything this nice. Thank you for your wonderful product!
   Tarra W., Pack 69, Germany

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Dear John and Cindy,
I just wanted to let you know I received the Arrow of Light Honor awards yesterday. They are great! I'm sure they will be mementos the boys will cherish for years to come. Thanks again for the great product. I'm having a terrible time making myself keep it a secret from my son until the time to present it to him! Thank you,
    Tracy Turner, Pack 494 Webelos II Leader
  Dear John,
My order has safely arrived and is just what I needed. Between now and the end of February I have (3) full weekend campouts, Pinewood Derby (with 2 cars to build with my sons), (2) pack meetings, the Blue & Gold Banquet and the Boy Scout crossover ceremony! This order takes some of the pressure off. Thanks!
    Keith in Florida

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I purchased one of your Arrow of Light kits for my son. I had not had the time to stop and say thank you for such a wonderful kit we were especially impressed by your customer service. We had ordered the kit on short notice and still received it with time to spare. I stayed up late the night before the awards and by following the instructions was able to complete it without any problems. I was equally impressed with the quality of the materials they really came together with the paint to make an enviable award. We also purchased the wall mount with the name plate; it now hangs above his bed in his room. In the end the Ceremony was a special event but for my son the actual arrow made his day. There are eight boys that will be Arrow of Light recipients by February I have already passed along your contact information so I am sure that there will be more orders to come. In closing please keep up the good work and thank you for providing your kits.
Michael, San Antonio, Texas

  Dear John and Cindy,
Just a note to say Thank You So Very Much for working with me and all of my Den's parents in obtaining the beautiful Arrow of Light
® Award to honor our boys with. The boy's loved their awards and we are so blessed to have you as a partner with us in getting the job done. Thanks again and God Bless! 
    Tom and Penny, Pack 816, California
Yes, I did get the other package today and I want to tell you that they are fantastic.
I am sure that the boys will love them. I will recommend you to everyone.
Thank You.
  Cathy, East Norriton, PA

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John and Cindy,
Received the arrows and wall plaques today. (Ordered Sunday got on Wednesday) They look great! 
They will make great keepsakes for the boys to always remember this special time in their lives. 
Thanks, Judy, Pack 85, PA
  The arrows arrived yesterday--they are beautiful! The boys are going to be so proud to receive them. Thanks so much for your speedy and quality work. Happy Holidays! 
  Kathy, Pack 627, Winter Park, Florida

  And, from a couple of years ago...
Dear John and Cindy, 
Thank you so much for the Arrow of Honor awards and for your very prompt service! Due to our situation over here (the eve of the allied invasion, February 2003) we had to do a quick version of awards at our Den meetings on Monday night since our Blue and Gold set for Thursday has been cancelled. So thanks again for sending the awards out so quickly. The boys all loved them!! 
Yours in Scouting.
  Lynn, Direct Service Pack, American Embassy, Kuwait

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